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You are here: Ordering > Orders from outside the United States

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Orders from outside the United States


  First read the ordering process for any orders from outside the United States.

  Every international customer must contact us through our feedback form - no exceptions.

Ordering process

  1. Shipping
  2. Payment
  3. Refunds and returns

1.- Shipping

We request that all our international customers contact us first to assess their shipping needs and offer them the best method of payment.

In your message please indicate the following information:

  1. Your complete name
  2. Your shipping address
  3. A phone number for contact
  4. Give us the name of the product(s) you wish to purchase
  5. Give us the quantity of product(s) you need
  6. Select a shipping carrier such as:

    • US Postal Service
    • UPS
    • FedEx
    • DHL Worldwide
  7. Select a delivery method depending on how quickly you need your product (eg.: overnight or surface)

  You must contact us through our feedback form for any orders from outside the United States.


Ordering process


2.- Payment

Payment is done through PayPal, an online payment system.

PayPal is accepted as a method of payment in 45 countries.

Alternate methods of payment are available upon request such as:


  You must contact us through our feedback form for any orders from outside the United States.


Ordering process


3.- Refunds and returns

We honor any returns within 60 days of purchase, you must contact us first before returning your order.

Shipping fees are not refundable.


  You must contact us through our feedback form for any orders from outside the United States.


Ordering process



Disclaimer

For any suspected or known illness or dysfunction, always consult your physician for medical diagnosis and treatment first.

Statements contained in this Web site have not been evaluated by the Food and Drug Administration (FDA).

No products mentioned in this Web site are intended to diagnose, treat, cure, or prevent any disease.



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