Souzao Enterprises
your health food store in San Diego


Privacy policy

  1. Your privacy
  2. Information collected
  3. Our security policy
  4. How you know when you are using a secure channel

Your privacy

In order to operate our online ordering system and to reduce the risk of fraud, Souzao Enterprises has selected a widely used online payment system called PayPal.

PayPal is an account-based system that lets anyone with an e-mail address securely send and receive online payments using their credit card or bank account.

With PayPal, you can send and receive payments through the Internet. Once you sign up for PayPal, you can send money to anyone with an e-mail address using the money from your PayPal balance or another funding option of your choice.

Recipients are notified by e-mail that they have received a payment.

PayPal enables any business or consumer with an e-mail address to securely, conveniently, and cost-effectively send and receive payments online. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. PayPal delivers a product ideally suited for small businesses, online merchants, individuals and others currently underserved by traditional payment mechanisms.

PayPal offers service to users in 38 countries including the United States and has over 16 million registered users, including more than 3 million business accounts. The PayPal account base is growing by an average of 28,000 accounts per day, with virtually no traditional sales or marketing.

PayPal's service, which lets users send payments for free, can be used from PCs or Web-enabled mobile phones.

EBay's acquisition of PayPal was completed on October 3, 2002, and as a result, PayPal will eventually be integrated into the eBay platform. PayPal will continue to provide service to members, who use their accounts for transactions not associated with eBay. PayPal also will continue to offer credit card, debit card, and money market services.

To process an order, we must ask you to provide us information about yourself and your credit card or bank account.

This Privacy Policy describes the information we collect and how we use that information. Souzao Enterprises takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties.

Information collected

  1. From our online PayPal system
  2. Information collected from our Web site
  3. Information collected offline

From our online PayPal system

If you wish to purchase products or services described on this Web site, you will be asked by PayPal to supply certain information applicable to your purchase, they include:

  1. your first name
  2. your last name
  3. your street address
  4. your city
  5. your state
  6. your Zip code
  7. your country
  8. your home phone
  9. your e-mail address
  10. your credit card number
  11. your credit card expiration date
  12. your credit card verification number
  13. the products you wish to purchase and their quantity

After processing your order, PayPal will only share part of this information with us.

Souzao Enterprises will have no knowledge of:

  • your home phone
  • your credit card number
  • your credit card expiration date
  • your credit card verification number

Transaction information

When you use PayPal to send money to someone else, PayPal will ask you to provide information related to each transaction, including the amount of the transaction, the type of transaction (purchase of goods, purchase of services, or simple money transfer (“quasi-cash”)) and the e-mail address of the third party. PayPal will retain this information for each of your transactions.

PayPal also collects the Internet address (IP address) of the computer or device you use to access your PayPal account, in order to help detect possible instances of unauthorized transactions.

Information about you from third parties

In order to protect all their customers against potential fraud, PayPal verifies with third parties the information you provide. In the course of such verification, PayPal receives personally identifiable information about you from such services. In particular, if you register a credit card or debit card with PayPal, PayPal will use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to PayPal, and that the card has not been reported as lost or stolen.

If PayPal cannot verify the information that you provide, or if you request a withdrawal by check to an address other than your verified credit card billing address, PayPal will ask you to send them additional information by fax (such as your drivers’ license, credit card statement, and, or a recent utility bill or other information linking you to the applicable address), or to answer additional questions online to help verify your information.

Web site traffic information

When you arrive at or leave the PayPal Web site, PayPal automatically receives the Web address of the site that you came from or are going to. PayPal also collects information on which pages of our Web site you visit while you are on the PayPal Web site, the type of browser you use and the times you access their Web site.

PayPal uses this information only to try to understand their customers’ preferences better and to manage the load on their servers, so as to improve their service and your experience with PayPal.

PayPal does not track the Web sites that you visit before or after you leave the PayPal Web site.

PayPal use of cookies

Cookies are small pieces of information attached to your browser by a Web site that you visit.

Cookies are used to track usage patterns, traffic trends and customer behavior, as well as to record other information from the Web site. When you register on the PayPal Web site, cookies also allow PayPal to save information so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. Information that PayPal collects from cookies will not be used to create profiles of users and will only be used in aggregate form.

PayPal sends a "session cookie" to your computer if and when you log in to a PayPal account by entering your e-mail address and password. These cookies allow PayPal to recognize you if you visit multiple pages in their Web site during the same session, so that you don’t need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

PayPal also uses longer-lasting cookies to display your e-mail address on their sign-in form, so that you don't have to retype the e-mail address each time when you log in to a PayPal account. The PayPal cookie files are encoded so that your e-mail address and other information can only be interpreted by PayPal. PayPal may, however, share cookie information regarding whether or not a certain user is already registered with PayPal with certain merchants with whom they have an official co-marketing relationship.

You may set your browser to refuse cookies from any Web site you visit. If you do so, you will still be able to enjoy shopping at Souzaoenterprises.com, though you will forfeit some of the interactive features.

Information collected from our Web site

The information collected from our feedback forms are not placed on a secure Web page.

These feedback forms are provided for our customers convenience.

Web site traffic information

When you arrive at or leave the Souzao Enterprises Web site, we automatically receives the Web address of the site that you came from or are going to through our affiliate company HitBoxCentral.com. We also collects information on which pages of our Web site you visit, while you are on the Souzao Enterprises Web site such as:

  • the traffic on our Web pages
  • how you were referred to our Web site (search engines, search keywords)
  • the system you use to view our Web pages (browser, operating system, JavaScript version)
  • what type of visitor you are (domain, time zone, country of residence, your Internet Servive Provider or ISP)
  • your navigation through the Web site (time spent on each Web page, depth of Web site search, Web page access)

We use this information only to try to understand our customers’ preferences better and to manage the load on our server, so as to improve their service and your experience with our Web site.

We don't track the Web sites that you visit before or after you leave the Souzao Enterprises Web site.

Our use of cookies

Cookies are small pieces of information attached to your browser by a Web site that you visit.

Cookies are used to track usage patterns, traffic trends and customer behavior, as well as to record other information from the Web site. Many content adjustments and customer service improvements are made based on the data derived from cookies. Information that we collect from cookies will not be used to create profiles of users and will only be used in aggregate form.

We send a "session cookie" to your computer if and when you log in to our Web site through our affiliate company HitBoxCentral.com. These cookies allow us to recognize you if you visit multiple pages in our Web site during the same session, and track repeat visitors. Once you log out or close your browser, these session cookies expire and no longer have any effect.

Information collected offline

Some customers may have to contact us directly for special handling or special delivery, as the settings of our PayPal account are limited to buyers located in the United States, and shipping by Priority mail via the US Postal Service.

You must contact us directly:

  • If you wish to select another carrier or another method of delivery
  • If your package needs special handling such as insurance, certified mailing, etc.
  • If you wish to mail your order to a different address than the one listed in your credit card company record
  • If you wish to select a different online Payment service other than PayPal
  • If you don't want to make your payment online
  • If you are a buyer from Canada
  • If you are a buyer from Puerto Rico
  • If you are in the US Armed Forces and stationed overseas
  • If you are an international buyer

We may then collect your profile information to process your transaction:

  • by phone
  • by fax
  • by mail
  • by e-mail

Souzao Enterprises will not sell or rent your personally identifiable information or a list of our customers to third parties.

Our security policy

PayPal

Souzao Enterprises relies on PayPal for its electronic transfers.

PayPal is committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. PayPal restricts access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. They maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. PayPal tests its security systems regularly and also contract with outside companies to audit their security systems and processes.

The security of your PayPal account also relies on your protection of your PayPal password. We strongly urge that you never share your PayPal password with anyone. PayPal representatives will never ask you for your password, so any e-mail or other communication requesting your password should be treated as unauthorized and suspicious. If you do share your PayPal password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.paypal.com and changing your Profile settings

PayPal is a participant in the Council of Better Business Bureau's BBBOnLine® Privacy Program and has made a commitment to meet the program's strict requirements regarding how they treat your information. PayPal is verified by BBBOnLine.

Further information about this program is available at: http://www.bbbonline.org.

Additionally, in order to enhance the protection of your privacy, PayPal has agreed to disclose its information practices and to have its practices reviewed for compliance by TRUSTe.

TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. By displaying the TRUSTe trustmark, PayPal has agreed to notify you of:

  1. What personally identifiable information of yours is collected by PayPal.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under PayPal's control.
  7. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding the PayPal conditions about your privacy, you should first contact PayPal.

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at: www.truste.org/users/users_watchdog.html.

TRUSTe will then serve as a liaison with PayPal to resolve your concerns.

Souzao Enterprises is committed to assist you with any problems you might have with your electronic transfer, however, Souzao Enterprises cannot be held responsible for any of PayPal's actions.

Souzao Enterprises

You will be required to provide us with some information if you conduct your business transactions offline (by mail, fax or phone).

Your account information will never be shared with or referred to a third party, unless you authorizes us to do so.

How you know when you are using a secure channel

Both the Netscape Navigator and the Microsoft Internet Explorer browsers have built-in security mechanisms to prevent users from unwittingly submitting sensitive information over insecure channels. If a user tries to submit information to an unsecured site, these browsers will, by default, show a warning in a dialog box.

Both the Microsoft and Netscape browsers provide users with a positive visual clue that they are at a secure site. In Netscape Navigator 3.0 and earlier, the key icon in the lower left hand corner of the browser - which is normally broken - is made whole.

In the 4.0 versions of Netscape Navigator and Microsoft Internet Explorer, the normally open padlock icon becomes shut, as shown below:

This is the secure connection indicator for Microsoft Internet Explorer (version 4.X to 6.X). It is visible on the bottom of the right hand side of the browser window.




This is the secure connection indicator for Netscape Communicator (version 4.X to 6.X). It is visible on the bottom left corner of the browser window.



These positive visual cues only occur if a Web site has a valid Digital Certificate, issued by a Certificate Authority, which is trusted by the browser. Special care is recommended even when visiting Web sites that seem to be enabled for secure transmissions. If the Web site's Digital ID is stolen, (e.g. if www.hacker.com tries to use a certificate for www.souzaoenterprises.com), the user's browser will display a pop-up warning saying something such as, "The certificate you are viewing does not match the name of the site you are trying to view."

Users will be able to click "Yes" to proceed, "No" to stop, "View Certificate" to view the certificate, and possibly a button leading to more information.